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    38 comments  ·  Zendesk Sell Ideas » Contacts  ·  Flag idea as inappropriate…  ·  Admin →

    Hello everyone! Thanks for all of your feedback. A two-way sync with Google Contacts is very much currently under consideration, but just to give you a heads up, this is not something that will be happening in the near future. Stay tuned here for further updates – we’ll let you know as soon as something’s in the works!

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    Anonymous commented  · 

    As a part of Google Contact sync, it would be helpful to be able to designate google contact groups flagged for sync as to import to Base as either "Leads" or "Contacts".

    Currently, specific Google contact groups can be flagged for sync to Base.

    Additional use case: User flags specific contacts with a "Leads" or other arbitrary google contact group name - which is configured to import as a "Lead" to base - and allowing follow-up, and other tagging. I know that Zapier can move contacts to Base, however not having true contact sync back to google really adds friction to this activity and makes follow-up and additional workflow easy to overlook.

    Anonymous supported this idea  · 

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