Zendesk Sell Ideas

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  1. More permission options. More roles then just admin or user

    Permission options to allow 'users' to see all other deals/contacts/clients would be good - making everyone an 'admin' isn't feasible for us

    112 votes
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    12 comments  ·  Setup  ·  Flag idea as inappropriate…  ·  Admin →
  2. Hi, please could we have the ability (like we have for currency and clock format) to set the date format in settings?

    Hi, please could we have the ability (like we have for currency and clock format) to set the date format in settings?

    We use dates a lot as a custom field and here in Europe we write dates as dd/mm/yyyy so the ability to change it from the current mm/dd/yyyy would be great.

    Thanks

    8 votes
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    3 comments  ·  Setup  ·  Flag idea as inappropriate…  ·  Admin →
  3. Bug Report: New user always set to have access to "all contacts" after initial setup. Even when selected otherwise.

    When making a new user you have the option to set what contacts and deals they have access to. When I set the new user to have access to their contacts only, after saving the first time it defaults back to all contacts. I then have to go back in and reset it to their contacts only. Then it stays.

    1 vote
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    0 comments  ·  Setup  ·  Flag idea as inappropriate…  ·  Admin →
    completed  ·  Rafal Ociepa responded

    Hi David,

    Thanks for bringing this to our attention!
    I’m happy to say this is no longer the case, and you can manage your team without any issues.

    Thanks, and all the best,

  4. Ability to change date format to international format

    Currently the date format is fixed as mm/dd/yyyy, it would be good for international users to be able to change it to dd/mm/yyyy format.

    1 vote
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    0 comments  ·  Setup  ·  Flag idea as inappropriate…  ·  Admin →
    completed  ·  Rafal Ociepa responded

    Hi Yohan,

    Thanks for the feedback!
    You can change the date format by switching the clock format to 24 h in your account settings (https://app.futuresimple.com/settings/account). This also changes the date format in the account to dd/mm/yyyy.

    I hope this helps, and let us know if you have any questions!

    Best,

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