Zendesk Sell Ideas

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  1. LEADS DUPLICATE CHECK

    A function in settings that allows all leads duplicates to be viewed with basic info and an option to delete or merge.

    like this:
    [merge button]

    JOHN SMITH 0400 111 222 [delete button] [check box]
    JOHN SMITH 0400 111 333 [delete button] [check box]
    JOHN SMITH 0400 111 333 [delete button] [check box]

    Possibly a contacts duplicates suggestion as well, just incase a lead has been converted already.

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    22 comments  ·  Leads  ·  Flag idea as inappropriate…  ·  Admin →
    under review  ·  Victor Black responded

    Duplicates can definitely be a pain. We’re currently looking into creating a de-duplication tool for Base that will cover Leads and Contacts. More information to come.

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