Zendesk Sell Ideas

Hello! We will be using Zendesk's Community Product Feedback forum going forward to aggregate and track feedback for Zendesk Sell. We will be keeping this site as read only so we don't lose the previous feedback. Thank you for all the feedback over the years and we look forward to your feedback in our Sell Community.
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  1. Sync Tasks With Outlook

    It would be great if the Base Task list synced with Outlook Task lists

    70 votes
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    3 comments  ·  Outlook  ·  Flag idea as inappropriate…  ·  Admin →
  2. Synchronisation Outlook and Base calender

    I do not know if it is possible to synchronize the calenders of Base and Outlook together. I find very annoying allways to add the appointments twice because the calenders are not synchonize

    Thanks for the support

    65 votes
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    1 comment  ·  Outlook  ·  Flag idea as inappropriate…  ·  Admin →
  3. Allow notes entered in Base to sync with Notes in Outlook

    When Outlook and Base sync none of the notes transfer with it. Very frustrating! Plus the csv transfer does it separately so you lose everything you typed. No point in having a sync if all the data doesn't transfer.

    24 votes
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    0 comments  ·  Outlook  ·  Flag idea as inappropriate…  ·  Admin →
  4. Sync with Exchange Calendar

    I noticed you have previously commented saying you have started working on an integration with the outlook exchange calendar, saying it would hopefully roll out this year- do you have an updated estimated time for roll out now the year is close to ending?

    20 votes
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    2 comments  ·  Outlook  ·  Flag idea as inappropriate…  ·  Admin →
    started  ·  support-team responded

    Exchange calendar sync is currently in beta testing and will be released in the coming weeks :)

  5. Syncing Outlook Both ways

    At the moment if you amend a current contact it amends it in my Outlook but if I add a NEW contact it only appears in Base contacts in Outlook. It would be great if new contacts would appear in my Outlook. Otherwise I have a "hole" in my contact list.

    18 votes
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    3 comments  ·  Outlook  ·  Flag idea as inappropriate…  ·  Admin →
  6. CardDAV

    CardDav Integration; for integration with Mac Address Book, and possibly Outlook.

    Note: I'm not sure if Outlook works with CardDAV or not.

    12 votes
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    0 comments  ·  Outlook  ·  Flag idea as inappropriate…  ·  Admin →
  7. Sync data deletions between Outlook and Base

    Currently, if I delete a piece of data from an Outlook contact that piece of data is NOT deleted from Base.

    Steps to replicate the problem:
    - Navigate to a contact in Outlook
    - Delete a piece of data (e.g. phone number or website)
    - Make sure Outlook Sync has completed
    - Navigate to the contact in Base and note that the data is not removed from Base

    The result is contacts that don't match!

    Thanks,

    3 votes
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    0 comments  ·  Outlook  ·  Flag idea as inappropriate…  ·  Admin →

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