Zendesk Sell Ideas

Hello! We will be using Zendesk's Community Product Feedback forum going forward to aggregate and track feedback for Zendesk Sell. We will be keeping this site as read only so we don't lose the previous feedback. Thank you for all the feedback over the years and we look forward to your feedback in our Sell Community.
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  1. Linking a contact to mails, sms, phone calls, events in the iPhone App

    It would be very professional and elegant to link a contact to mails, sms, phone calls, events, in the iPhone App that was sent to them, with ability to add notes and Tags to each

    135 votes
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    1 comment  ·  iOS Mobile Application  ·  Flag idea as inappropriate…  ·  Admin →
  2. Ability to sync with iPhone contacts

    The iPhone app is great. I would be even better if I were able to import iphone contacts into Base selectively. I don't want to import all of the contacts, but I found myself entering in contact information in Base that I know is right there on the phone.

    129 votes
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    planned  ·  9 comments  ·  iOS Mobile Application  ·  Flag idea as inappropriate…  ·  Admin →
  3. sync with iCloud

    have the calendar, text and email sync with iCloud

    72 votes
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    0 comments  ·  iOS Mobile Application  ·  Flag idea as inappropriate…  ·  Admin →
  4. Split screen functionality for ios

    Split screen functionality for ios

    19 votes
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    2 comments  ·  iOS Mobile Application  ·  Flag idea as inappropriate…  ·  Admin →
  5. Manually reorder tasks in iOS apps

    We need to be able to manually reorder tasks by dragging and dropping them for maximum, intuitive usability (like in Things app for iOS).

    18 votes
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    1 comment  ·  iOS Mobile Application  ·  Flag idea as inappropriate…  ·  Admin →
  6. Call Log (Don't Log - Red Button)

    After a call from my iPhone, it has select outcome, description then followed by a red button to "Don't Log".

    I find this counter-intuitive, as the natural flow is to hit the button below.

    The Red Button should be reversed with a GREEN BUTTON to action LOG CALL as in almost every instance we want to log it.

    Hence, the buttons should be reversed with the Don't Log at the top.

    16 votes
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    1 comment  ·  iOS Mobile Application  ·  Flag idea as inappropriate…  ·  Admin →
  7. iOS 10 allows to receive direct calls from 3rd part apps when the phone is locked

    iOS 10 now allows whatssapp to receive direct calls when the phone ia locked. I wonder if you can add this functionality to base and call recording.

    11 votes
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    0 comments  ·  iOS Mobile Application  ·  Flag idea as inappropriate…  ·  Admin →
  8. Spotlight search

    Would be great if iPhone app supports iOS spotlight search, so that contacts, deals, tasks in BASE can be found even before opening the app.

    10 votes
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    0 comments  ·  iOS Mobile Application  ·  Flag idea as inappropriate…  ·  Admin →
  9. Smart lists - list view in iPhone

    I like the list view on contacts on the iPhone. But then when I switch to Smart Lists in contacts on iPhone it only has card view. I'd love to see a list view for Smart Lists too.

    9 votes
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    1 comment  ·  iOS Mobile Application  ·  Flag idea as inappropriate…  ·  Admin →
  10. Correct Position of Email Signatures in App

    Email signatures are currently positioned at the bottom of email threads when responding in the iOS app. It would be useful for these to be positioned below the response.

    9 votes
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    1 comment  ·  iOS Mobile Application  ·  Flag idea as inappropriate…  ·  Admin →
  11. mobile compatibility for untracked emails

    add untracked emails to mobile app

    7 votes
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    0 comments  ·  iOS Mobile Application  ·  Flag idea as inappropriate…  ·  Admin →
  12. I would like the calendar sync with my iPhone

    It would be great for the Calendar to be capable of:
    - showing a week and month view and not just a day
    - sync with iPhone

    I am new to Base, I think it is great, would love this to be included.
    Thanks for listening

    4 votes
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    0 comments  ·  iOS Mobile Application  ·  Flag idea as inappropriate…  ·  Admin →
  13. timeline in iOS

    Hello,

    I would like to suggest implementing a Timeline feature similar to the one in the web app in the mobile app.

    This would make things much more user-friendly then jumping back and forth between different sections to get a global picture of a Deal for example when preparing for a Meeting or Call.

    Thank you for considering this!

    3 votes
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    0 comments  ·  iOS Mobile Application  ·  Flag idea as inappropriate…  ·  Admin →
  14. Ability to write note to contact with biger keyboard after rotating iphone

    It will definitely make easier To write notes. Like in original apple notes and other apps such an Evernote or text message when you rotate the phone

    3 votes
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    0 comments  ·  iOS Mobile Application  ·  Flag idea as inappropriate…  ·  Admin →
  15. iPad app should be able to attach documents using 'Files' app

    Currently you can only attach documents to emails using the devices camera or repository - You should be able to locate and upload documents from the iOS Files app

    3 votes
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    0 comments  ·  iOS Mobile Application  ·  Flag idea as inappropriate…  ·  Admin →
  16. Recommended Actions. Like in SpiroHQ. A page that recommends the next action to take by Base automatically assessing all leads and activity.

    Recommended Actions. Like in SpiroHQ. A page that recommends the next action to take by Base automatically assessing all leads and activity.

    Spiro automatically figures out what you should do next and tells you. Imagine you have 1 hour to take some actions. Pull out your phone, and base says "call adam"..

    3 votes
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    0 comments  ·  iOS Mobile Application  ·  Flag idea as inappropriate…  ·  Admin →
  17. Total Sales

    Hi,

    I'm looking for a way to see the Total Sales for the business year to date on the Iphone app but it does not seem to show this info. I can see the months broken down and sales by user but not one for the business. Am I missing something or is the planned for the future?

    3 votes
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    0 comments  ·  iOS Mobile Application  ·  Flag idea as inappropriate…  ·  Admin →
  18. Lead Status in the iPhone app

    Hello, I don't see where you can put in Lead status in the iPhone app for leads. If you guys dont have it, then you should definitely add it.

    2 votes
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    0 comments  ·  iOS Mobile Application  ·  Flag idea as inappropriate…  ·  Admin →
    started  ·  Rafal Ociepa responded

    Hi Mike,

    We’re working to include this in one of the coming updates.

    Thanks for your feedback!

  19. HELP iphone 7+

    Cant log in on my phone HLP ASAP

    1 vote
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    0 comments  ·  iOS Mobile Application  ·  Flag idea as inappropriate…  ·  Admin →
  20. Text message notifications in the Sell app

    The text feature within Sell is great but it would be even better if users were able to receive text notifications via the Sell app when not on a laptop.

    1 vote
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    0 comments  ·  iOS Mobile Application  ·  Flag idea as inappropriate…  ·  Admin →
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