How can we improve Sell?

Document Storage Limits Based on Total # of Users not Individual Owner's

The "per user" document storage limit is ridiculous. Our license is for 5 users which allows for 2GB per user for a total of 10GB. The storage limit should be based on the total per account NOT per user.

In our case, one individual in our company processes orders, uses the document storage and has thus maxed out her "per user" storage limit. Other account owner's barely use theirs yet we are being told we need to upgrade our license from $15 per user per month to $75! There's NO way we will make that financial jump just to add storage space for a single user.

SUGGESTION: Make the storage limit per account instead of per user. And also offer a way for us to buy more storage for an account without the need to upgrade the per user license.

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Anonymous shared this idea  ·   ·  Flag idea as inappropriate…  ·  Admin →
completed  ·  mark.stagi responded  · 

Hello,

Sorry for the confusion here. The storage is per account so in your example if you have 5 users with 2GB each user the total storage for the account is 10GB and can be all used up by 1 person if needed.

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  • Anonymous commented  ·   ·  Flag as inappropriate

    OK, this does help, however; there should be a way to buy more storage only without the need to upgrade user licenses from $15 per month per user to $75 per month per user. I currently have 5 licenses and that would mean going from $75 p/m total to $375 p/m just for storage!

    Give us an option to buy more storage space ...perhaps $10p/m for 2GB?

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