In App Microsoft Exchange Support
I can't speak for any industry outside of the Canadian Oil & Gas Industry, but for the entirety of the industry every one of the companies runs their email/contacts through Microsoft Exchange. A lot of companies like mine are moving away from PC Systems and going to Tablets for field personnel for emails. I use Base CRM strictly from a Tablet, which is in place of the usual sales laptop. Is it possible to get in app Exchange integration? All of my contacts, emails, calendar events all run through exchange and my system isn't setup for IMAP so I can't use my contacts, email or calendar through Base. I had to create a Google account with my company email so I can integrate calendar and contact, but my Blackberry can't setup the Google account for contacts because it isn't a full Gmail account. It gives an email settings error. So I have to go through an extensive process to apply a contact to both my phone on exchange and my iPad via Google contacts.
Please, can this move into support of the new age and have full Exchange support? It would be logical as I personally don't use Gmail for anything. I'm unsure as to why that's the only full email/contact support. Every other system supports full Exchange support.
Thanks a lot for using Base and for sending this feedback our way!
We released Exchange Contacts sync feature last month. You can read more about how to integrate Contacts with Exchange here: https://support.getbase.com/hc/en-us/articles/204337395-How-do-I-integrate-my-Contacts-with-Exchange-.
We are also planning on releasing Exchange Calendar integration later this year. but it is not something We have a solid ETA on at the moment.
Syncing Exchange Mail is currently available through IMAP protocol. IMAP protocol is disabled by default on most of Exchange configurations. It can, however, be enabled by server admin. While we can see how direct Exchange integration would be useful, this is not a feature that we’ll be able to add in the near future.
Base Support Team