Connecting Duplicate Contacts
We all know Base has inexplicably removed the errors/alerts and prevention of duplicating Contacts without warning. This was not an issue not long ago, and I brought it to there attention recently so they may look to resolve this. However after they do, it would be great if they found a way merge duplicate contacts at the click of a button. I asked Landon (Rep for Base), and he said it is not as simple as a line of code. Being a developer, I know this, however I also know it is not a huge project either. Lets hope they consider this idea.
It’s now possible to add contacts with the same name, but Base will display a short warning to make it easier for you to avoid duplicate entries.
Thanks for your feedback, and best wishes,
AdminRafal Ociepa (CSS, Base CRM) commented
We're actually fixing that at the moment, and you should see the change later today. Let's just say this wasn't 100% intended :)
Asko Kauppi commented
The duplicate warning is way too eager. I.e. if only the first name matches, Base "warns" that I already have such a person registered (i.e. adding "K*** Tammi" just warned of already having "K*** Aalto" in the system). Crazy, counterproductive. It's a bug, right? :)