Allow more than one user to have ownership of a Lead/Contact so they can collaborate
Currently Users can only collaborate with their Manager or an Administrator. When a Lead or Contact is near a border, several BDMs need to have visibility of that person, however since they must below to one or the other the two BDMs cannot currently collaborate on that lead. We need a way for two side-by-side users to see and collaborate on a single lead or contact without being able to see all the contacts in the other region.
Would dividing users into teams and giving them access to their teams solve this problem?