Push Notifications while Mobile App is closed
Since we are using BASE to keep our outside and inside sales representatives up to date and on the same page, it would be extremely beneficial for the notifications of New Leads/Tasks/Deals etc. that are assigned to a specific Rep to pop up on their phone even if the app is closed, like mobile email and social media notifications. Currently, if I were to assign a new lead to one of our Sales Reps, they would not be notified unless they were to go into the app itself, which they won't know to do unless we tell them. This fix would make the app seamless and 2nd nature for us!
yes! we need this badly as well!
We need to service clients when they're in the metaphorical store, not after they've left, so speed is of the essence. Right now we get notifications 5-15 minutes later when the Base app syncs - sometimes much later when Base syncs with Gmail and then the app syncs with Base.
We've tested this repeatedly on several phones and accounts and the notifications are just way too slow.
Please separate out notifications into a push event that happens in real time. If a lead registers, I want to know now. If someone emails, I want to know now, etc.