Zendesk Sell Ideas

Help us make Base better. Share your thoughts, ideas, and feature requests with us.

  • Hot ideas
  • Top ideas
  • New ideas
  • My feedback
  1. 310 votes
    Vote
    Sign in
    (thinking…)
    Sign in with: Facebook Google
    Signed in as (Sign out)
    You have left! (?) (thinking…)
    planned  ·  41 comments  ·  Interface improvement  ·  Flag idea as inappropriate…  ·  Admin →
  2. View and Manager appointments for others

    I have reviewed the new appointments module and it is great with one exception. It would be very handy to allow others to view and even manage your calendar for you.

    156 votes
    Vote
    Sign in
    (thinking…)
    Sign in with: Facebook Google
    Signed in as (Sign out)
    You have left! (?) (thinking…)
    20 comments  ·  Appointments  ·  Flag idea as inappropriate…  ·  Admin →

    We’re happy to say that appointment is coming to Base!

    We’ve listened to your feedback and taken the suggestions on board for this functionality and are scheduled to begin work on appointment sharing functionality later this year.

    Naturally we’ll let you know once this is underway and will keep you updated throughout the process.

    Regards,

    Base Support

  3. Ability to sync with iPhone contacts

    The iPhone app is great. I would be even better if I were able to import iphone contacts into Base selectively. I don't want to import all of the contacts, but I found myself entering in contact information in Base that I know is right there on the phone.

    131 votes
    Vote
    Sign in
    (thinking…)
    Sign in with: Facebook Google
    Signed in as (Sign out)
    You have left! (?) (thinking…)
    planned  ·  9 comments  ·  iOS Mobile Application  ·  Flag idea as inappropriate…  ·  Admin →
  4. Make tags editable and easily referenced for present and future contacts

    Say for example I have 250 contacts in base that I'm regularly working with and I have attached various tags related to the contacts like (envelopes ) to 50 of those contacts. The ability to make an edit that would translate over to all contacts affiliated with that tag I believe would be a nice improvement. (envelopes - Envelopes)

    Finally have the ability to click and choose from a list of previously created tags to associate with your contact instead of having to always type it out manually.

    These are my ideas for interface improvements.

    130 votes
    Vote
    Sign in
    (thinking…)
    Sign in with: Facebook Google
    Signed in as (Sign out)
    You have left! (?) (thinking…)
    planned  ·  9 comments  ·  Tags  ·  Flag idea as inappropriate…  ·  Admin →
  5. Customize the account time zone on a per-user basis

    I work in Chicago, but the rest of my team is based in Krakow. It would be great if we could set our own timezone for a shared account, to improve the accuracy of my tasks and account activity.

    129 votes
    Vote
    Sign in
    (thinking…)
    Sign in with: Facebook Google
    Signed in as (Sign out)
    You have left! (?) (thinking…)
    31 comments  ·  Setup  ·  Flag idea as inappropriate…  ·  Admin →
    planned  ·  mark.stagi responded

    Great suggestion! I’m happy to say that this is indeed on our roadmap. I don’t have an ETA to offer you quite yet, but we’ll update this suggestion as soon as we have some more concrete information.

  6. Share smart lists

    I'd like to be able to share my smart lists with my team

    81 votes
    Vote
    Sign in
    (thinking…)
    Sign in with: Facebook Google
    Signed in as (Sign out)
    You have left! (?) (thinking…)
    21 comments  ·  Interface improvement  ·  Flag idea as inappropriate…  ·  Admin →

    We’re happy to say that sharing Smart Lists is coming to Base!

    We’ve listened to your feedback and taken the suggestions on board for this functionality and are scheduled to begin work on this functionality later this year.

    Naturally we’ll let you know once this is underway and will keep you updated throughout the process.

    Regards,

    Base Support

  7. User Access Control (Based on: Time of Day, IP Address, Network Connection, etc...)

    I do not want my users working from home.

    Given that all of my users have their USER ID's and PASSWORDS for Base, and know the URL, they could log in anytime, from anywhere, and I have no control over that.

    As the ADMIN of the Base Account, I think it makes sense to give the ADMIN role the ability to manage user access to the account based on "User", "Team", or "Group".

    I would like to limit user access for most (99%) of my users to ONLY accessing Base from the office (a specific IP), or via a specific…

    6 votes
    Vote
    Sign in
    (thinking…)
    Sign in with: Facebook Google
    Signed in as (Sign out)
    You have left! (?) (thinking…)
    2 comments  ·  Other  ·  Flag idea as inappropriate…  ·  Admin →
    planned  ·  mark.stagi responded

    We are currently working on SSO solutions (like Okta or OneLogin) – with one of these solutions it will offer the ability to control user login (by time, IP, etc), and should achieve the goal you are looking for.

  • Don't see your idea?

Feedback and Knowledge Base