Zendesk Sell Ideas

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  1. Goals & Targets

    I would love to be able to set quarterly and annual goals for users (therefore creating team quarterly and company goals) and then be able to get information about either how someone is tracking by quarter/year and/or the team in total.

    157 votes
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    8 comments  ·  Sales Management  ·  Flag idea as inappropriate…  ·  Admin →
    completed  ·  Rafal Ociepa responded

    Hi,
    Goals are now available under our Mega plan. Thanks for your support for this idea.

  2. Reporting: Monthly and Annual Totals

    Unless I'm missing something here, looking at reporting monthly across the team gives you a weekly breakdown of information (by user) and looking across the year gives you a monthly breakdown (again by user). It would be great to be able to quickly see the monthly/quarter and annual totals for the entire team.

    27 votes
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    completed  ·  1 comment  ·  Reports  ·  Flag idea as inappropriate…  ·  Admin →
  3. Reports- Funnel

    Can't capture image or print report for Funnel stages

    1 vote
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    completed  ·  0 comments  ·  Flag idea as inappropriate…  ·  Admin →
  4. 1 vote
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    2 comments  ·  Flag idea as inappropriate…  ·  Admin →
    completed  ·  Szymon responded

    Ed – we will be adding import from Salesforce, Highrise and CSV next week.

  5. 1 vote
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    0 comments  ·  Flag idea as inappropriate…  ·  Admin →
    completed  ·  Szymon responded

    Hello Ed
    We solved a problem with ‘Stage Distribution’ report. Now the name of stage you’ve created is included in this report.
    Thank you

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