Zendesk Sell Ideas

Help us make Base better. Share your thoughts, ideas, and feature requests with us.

  • Hot ideas
  • Top ideas
  • New ideas
  • My feedback
  1. Custom "note-board" on Right-Hand Side

    Let’s use a contact page as an example. What we’d really like to see is a box to the right (like “Tasks” or “Documents”) that is a permanent noteboard…sort of like an “overview” box. The problem is, right now we engage with a contact and our first note is a description of what he/his firm does and other tidbits about how we might work together. The second we engage on an opportunity, emails fill our stream.
    If, a year later, I see his name and wonder “oh – what does this guy do again?” I’d have to scroll all the…

    1 vote
    Vote
    Sign in
    (thinking…)
    Sign in with: Facebook Google
    Signed in as (Sign out)
    You have left! (?) (thinking…)
    0 comments  ·  Interface improvement  ·  Flag idea as inappropriate…  ·  Admin →
  2. Integrate an RSS feed (i.e. for Google Alerts) into contact activity.

    It would be great to be across any news in the media, when we look at a company's activity feed. Ideally we would create a Google Alert then add the RSS feed address into the relevant contact's page. The Google Alerts would then appear in the activity feed.

    1 vote
    Vote
    Sign in
    (thinking…)
    Sign in with: Facebook Google
    Signed in as (Sign out)
    You have left! (?) (thinking…)
    0 comments  ·  Contacts  ·  Flag idea as inappropriate…  ·  Admin →
  3. I do not like the change of My Dashboard

    Plaese return to former situation

    1 vote
    Vote
    Sign in
    (thinking…)
    Sign in with: Facebook Google
    Signed in as (Sign out)
    You have left! (?) (thinking…)
    0 comments  ·  Flag idea as inappropriate…  ·  Admin →
  4. Show Company Name as part of the Lead within Tasks

    when I look at my tasks, it would be helpful to know the company name of each lead so that I can edit/prioritize my tasks accordingly. Names alone are not helpful at all unless I recognize them from a recent call, reply etc.

    1 vote
    Vote
    Sign in
    (thinking…)
    Sign in with: Facebook Google
    Signed in as (Sign out)
    You have left! (?) (thinking…)
    0 comments  ·  Flag idea as inappropriate…  ·  Admin →
  5. Additional Customer Type

    I need to add PARTNERS to Base, we need to include law firms, construction companies and developers into the deals. Today I can only add them as CUSTOMERS, and no way to assign the as collaborators in a deal.

    1 vote
    Vote
    Sign in
    (thinking…)
    Sign in with: Facebook Google
    Signed in as (Sign out)
    You have left! (?) (thinking…)
    0 comments  ·  Contacts  ·  Flag idea as inappropriate…  ·  Admin →
  6. Cleint Subscription follow ups on a closed deals

    Cleint Subscription follow ups on a closed deals but cliets still there

    1 vote
    Vote
    Sign in
    (thinking…)
    Sign in with: Facebook Google
    Signed in as (Sign out)
    You have left! (?) (thinking…)
    0 comments  ·  Deals  ·  Flag idea as inappropriate…  ·  Admin →
  7. Please allow searching emails by more than subject. How about by sender or key words?

    I need to be able to search emails by keywords. Base only allows you to search emails by subject. If you don get the exact subject the way it is written, it does not come up.

    1 vote
    Vote
    Sign in
    (thinking…)
    Sign in with: Facebook Google
    Signed in as (Sign out)
    You have left! (?) (thinking…)
    0 comments  ·  Email  ·  Flag idea as inappropriate…  ·  Admin →
  8. option to change the currency in Summary

    please allow to change the currency in summary or table in our own currency. when i change the currency in deal it changes to PHP but in summary it stays to other currency

    1 vote
    Vote
    Sign in
    (thinking…)
    Sign in with: Facebook Google
    Signed in as (Sign out)
    You have left! (?) (thinking…)
    0 comments  ·  Miscellaneous Settings  ·  Flag idea as inappropriate…  ·  Admin →
  9. Search Engine Update

    What is the plan for updating your search engine capabilities?? It is so poor that at times it makes the system worthless. If you do not know the exact spelling of a name or company, you may NEVER find it. Even when you do put the exact spelling, it may not show up on the first several scrolls. Seriously, it is a major issue.

    1 vote
    Vote
    Sign in
    (thinking…)
    Sign in with: Facebook Google
    Signed in as (Sign out)
    You have left! (?) (thinking…)
    0 comments  ·  Search  ·  Flag idea as inappropriate…  ·  Admin →
  10. Speed up audio playback option

    It would be nice to be able to speed the audio playback up 50% or 75%

    1 vote
    Vote
    Sign in
    (thinking…)
    Sign in with: Facebook Google
    Signed in as (Sign out)
    You have left! (?) (thinking…)
    0 comments  ·  Flag idea as inappropriate…  ·  Admin →
  11. Training on troubleshooting when you can and can't see someone else's work

    We would like some straightforward info on when you can and cannot see other users, their pipelines, and the info they have recorded in Sell.

    1 vote
    Vote
    Sign in
    (thinking…)
    Sign in with: Facebook Google
    Signed in as (Sign out)
    You have left! (?) (thinking…)
    0 comments  ·  Collaboration  ·  Flag idea as inappropriate…  ·  Admin →
  12. Adding Base in Arabic

    Making Base avaliable in Arabic

    1 vote
    Vote
    Sign in
    (thinking…)
    Sign in with: Facebook Google
    Signed in as (Sign out)
    You have left! (?) (thinking…)
    0 comments  ·  Flag idea as inappropriate…  ·  Admin →
  13. Customize landing pages within Base

    Customize landing pages within Base

    1 vote
    Vote
    Sign in
    (thinking…)
    Sign in with: Facebook Google
    Signed in as (Sign out)
    You have left! (?) (thinking…)
    0 comments  ·  Flag idea as inappropriate…  ·  Admin →
  14. smart list "last visit" option

    We site visit and/or service most of our customers without communication. It would be great if we could see how many days since "last visit" in the smart view. Perhaps associated with the last note made for the contact...?

    regards,
    Dan

    1 vote
    Vote
    Sign in
    (thinking…)
    Sign in with: Facebook Google
    Signed in as (Sign out)
    You have left! (?) (thinking…)
    0 comments  ·  Flag idea as inappropriate…  ·  Admin →
  15. Email Sorting, Email Does or Does Not Contain: @text...

    Please improve the Email sorting feature. We have many contacts and we would like to be able to filter some thing like this:

    Email Does Not contain: @Gmail.com
    Email Contains: @Marketplace.Amazon.com

    And many more. This will allow our team to sort through emails that are potentially related to Businesses (@business.com), Schools (.edu), Military (.mil) and tons more options. This definitely should not be overlooked... it was one of the first things I tried to do when I imported all of our contacts.

    Currently, the only way to sort that I can find is alphabetically by first letter. We need to…

    1 vote
    Vote
    Sign in
    (thinking…)
    Sign in with: Facebook Google
    Signed in as (Sign out)
    You have left! (?) (thinking…)
    0 comments  ·  Filters  ·  Flag idea as inappropriate…  ·  Admin →
  16. "At-a-Glance" Action Overview

    Create an "at-a-glance" Action Overview box on the right-hand side above "Current Deals" box.

    This gives us the benefit of managing the overall plan for a prospect or customer for information that is not on a TASK level yet. Task are assigned with due dates.

    1 vote
    Vote
    Sign in
    (thinking…)
    Sign in with: Facebook Google
    Signed in as (Sign out)
    You have left! (?) (thinking…)
    0 comments  ·  Sales Management  ·  Flag idea as inappropriate…  ·  Admin →
  17. Team Sales Goals

    It would seem that Sales Goals are managed by individual user. It would be nice if users from the same group could work towards a group Sales goal without it being split by team member. Ex: All of the Sales team members Won Deals flow into the same sales report and roll into the same goal...

    1 vote
    Vote
    Sign in
    (thinking…)
    Sign in with: Facebook Google
    Signed in as (Sign out)
    You have left! (?) (thinking…)
    0 comments  ·  Sales Management  ·  Flag idea as inappropriate…  ·  Admin →
  18. Geolocation Notification

    I love your mobile app, but what would be even better is if I got a notification that I was near one of my accounts. Then when I click on the notification it would take me their account

    1 vote
    Vote
    Sign in
    (thinking…)
    Sign in with: Facebook Google
    Signed in as (Sign out)
    You have left! (?) (thinking…)
    0 comments  ·  Notifications  ·  Flag idea as inappropriate…  ·  Admin →
  19. Email Contacts From Stages

    It shouldn't be hard to do, but have the ability to bulk email (the clients that have emails) customers from a particular stage. So for all of your WON clients, you can email them thanking them for 2012 business.

    1 vote
    Vote
    Sign in
    (thinking…)
    Sign in with: Facebook Google
    Signed in as (Sign out)
    You have left! (?) (thinking…)
    0 comments  ·  Integrations  ·  Flag idea as inappropriate…  ·  Admin →
  20. Allow to link Dropbox to Contacts

    We use this as a CRM, this we are uploading client docs into the contact tab. We ran out of the 2GB in two months. If you can't offer more storage for a monthly fee (without having to upgrade every user to $150/month) it would be great if we could seemlessly link to Dropbox or Google Drive from the Contacts page, rather than just the Deal page...

    1 vote
    Vote
    Sign in
    (thinking…)
    Sign in with: Facebook Google
    Signed in as (Sign out)
    You have left! (?) (thinking…)
    0 comments  ·  Contacts  ·  Flag idea as inappropriate…  ·  Admin →
  • Don't see your idea?

Feedback and Knowledge Base