Zendesk Sell Ideas

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  1. Import contact to Base from phone and vice-versa

    I would like the ability to add a contact from my phone to Base. It could be as simple as adding an 'import from phone' option.

    3 votes
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      0 comments  ·  Import  ·  Flag idea as inappropriate…  ·  Admin →
    • 1 vote
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        0 comments  ·  Import  ·  Flag idea as inappropriate…  ·  Admin →
        completed  ·  Rafal Ociepa responded

        Hi,

        Thanks for posting!
        Could you verify that the csv file’s text encoding is set to UTF-8?
        If you have any questions, feel free to contact our support team (getbase.com/company/contact).

        Best regards,

      • 1 vote
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          0 comments  ·  Import  ·  Flag idea as inappropriate…  ·  Admin →
          completed  ·  Rafal Ociepa responded

          Hi,
          Thanks for getting in touch!
          You can add a separate column for the data source, and map it to a custom field upon import. This will import the data to Base and associate it with the relevant contact.

          I hope this helps!

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