Zendesk Sell Ideas

Help us make Base better. Share your thoughts, ideas, and feature requests with us.

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  1. Customize the account time zone on a per-user basis

    I work in Chicago, but the rest of my team is based in Krakow. It would be great if we could set our own timezone for a shared account, to improve the accuracy of my tasks and account activity.

    126 votes
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    31 comments  ·  Setup  ·  Flag idea as inappropriate…  ·  Admin →
    planned  ·  mark.stagi responded

    Great suggestion! I’m happy to say that this is indeed on our roadmap. I don’t have an ETA to offer you quite yet, but we’ll update this suggestion as soon as we have some more concrete information.

  2. Multiple Identities

    I manage several companies which we use Base as CRM tool. I would like to be able to switch between the different companies (identities) without having to logout from the system. If possible I would also like to be able to see all companies (identities) under one identity in order to be able to prioritise what I should focus on or followup on.

    28 votes
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    6 comments  ·  Setup  ·  Flag idea as inappropriate…  ·  Admin →
  3. SYNC WITH IOS CALENDARS

    We are based in China, your website and app work perfectly but we do not have access to any google apps etc as they are banned in China, we are not able to sync any of our calendars which means we have to make two sets of calendars each time which won't work long term. Shouldn't this be a simple fix for your coders?

    4 votes
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    0 comments  ·  Setup  ·  Flag idea as inappropriate…  ·  Admin →
  4. Dashboard feature

    On the dashboard screen, it lists all of my activity by name on the account. Would it be possible to add the name of the company with the name of the person in the header?
    Example: Joe Melliere from Mackay Communications Inc.

    4 votes
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    0 comments  ·  Setup  ·  Flag idea as inappropriate…  ·  Admin →
  5. Add Asian languages to system language (especially simplified Chinese)

    We are a foreign owned company based in Shanghai, China. Adding simplified Chinese to the system language would be a big benefit and in some extend essential for Chinese people.

    3 votes
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    0 comments  ·  Setup  ·  Flag idea as inappropriate…  ·  Admin →
  6. Colour Theme of account

    I use base for all my different companies. That means I have to switch between accounts several times a day. Sometimes I will enter data into the wrong "account / company" because the small logo in the upper right corner is a bit out of sight. I am suggesting that you could chose between two or so different colour themes for a different appearance indicating with which account you are logged in. Although I really like the black & green theme, you could add blue & black etc. . I guess that the upper black could be in a dark…

    3 votes
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    0 comments  ·  Setup  ·  Flag idea as inappropriate…  ·  Admin →
  7. Ability to set default value for `Email conversation visible` value (from `None` to `All)

    If you would like your coworkers to see the emails you send to a contact, you must manually reassign the `Email conversation visible` setting on each deal. Yuk!

    1 vote
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    0 comments  ·  Setup  ·  Flag idea as inappropriate…  ·  Admin →
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