Zendesk Sell Ideas

Help us make Base better. Share your thoughts, ideas, and feature requests with us.

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  1. Print Reports Showing Deal Listing with contact and notes associated in PDF?

    I still don't see an easy way to print the deal list with detail associated. There needs to be an easy PDF export function, so we can print a nice report to write on - sometime paper is easier to work with! Leads need to be the same!

    35 votes
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    3 comments  ·  Export  ·  Flag idea as inappropriate…  ·  Admin →
  2. First name and last name in smart lists for export

    Smart Lists for contacts should have first name and last name as fields available to export. Many of us use the export functionality to do mail merges, drip campaigns, etc. that require a separation of names.

    27 votes
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    6 comments  ·  Export  ·  Flag idea as inappropriate…  ·  Admin →
  3. "Download Recording"

    Would like to see the ability to download call recordings individually or export all recordings into a zip file. We need this feature for multiple reasons. All other systems allow this.

    1) Our trainers do not have access to base (for good reason) but need to use the recordings only for training purposes.

    2) The base call recording player is buggy and does not support rewind and fast forward options. We cannot afford to listen to entire calls when we may want to focus in on only a short segment of a call.

    2) Back up and archival purposes

    20 votes
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    3 comments  ·  Export  ·  Flag idea as inappropriate…  ·  Admin →
  4. Web forms to enter lead in Base

    Would be good to have contact forms on our website automatically create a record in Base for the sales team to follow up.

    4 votes
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    0 comments  ·  Export  ·  Flag idea as inappropriate…  ·  Admin →
  5. Set up automatic weekly exports of a Smart List

    For the purpose of maintaining an external database that uses data from Base.

    3 votes
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    1 comment  ·  Export  ·  Flag idea as inappropriate…  ·  Admin →
  6. export

    It would be useful to have the ability to export contact data to other systems such as accounting and workflow. Having to do this process manually leaves itself open to inaccuracies.

    3 votes
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    0 comments  ·  Export  ·  Flag idea as inappropriate…  ·  Admin →
  7. Export calls and visit data from reports

    It would be very useful to be able to export the table view of the "Call Outcomes" and "Visit outcomes" report under "Activity Reports".

    Ideally the ability to press a button up the top right and 'download' the current table view would be perfect!

    Basically, the context is we would like to do some analysis on call outcomes merging with some data which comes from other systems on our users, meaning we need to download the data.

    Alternatively, the ability to download call data would also enable us to do this same analysis on calls and meeting outcomes, along with…

    3 votes
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    0 comments  ·  Export  ·  Flag idea as inappropriate…  ·  Admin →
  8. Export Smart LIsts to Mailchimp

    The export function to Mailchimp is great - however our separate segments are being divided up as smart lists. It would be great if I could select all the contacts and select the list and segment Id like for it to go to in Mailchimp!!

    2 votes
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    0 comments  ·  Export  ·  Flag idea as inappropriate…  ·  Admin →
  9. Smart lists

    Hi, when I put the tag healthcare, I would like to just get the people with this tag (without the tag academics for example).

    1 vote
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    0 comments  ·  Export  ·  Flag idea as inappropriate…  ·  Admin →
  10. 1 vote
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    0 comments  ·  Export  ·  Flag idea as inappropriate…  ·  Admin →
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