Zendesk Sell Ideas

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  1. Add google conversion codes to the thank you page for lead capture forms on website. Its kind of silly that you wouldn't already have this.

    Add google conversion codes to the thank you page for lead capture forms on website. Its kind of silly that you wouldn't already have this.

    21 votes
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    1 comment  ·  Web Form  ·  Flag idea as inappropriate…  ·  Admin →
  2. Tag leads from web forms as web leads.

    Knowing that a lead came from the web form is basic and extremely important. Automatically tag a lead that came from the web as web lead. You are doing something similar with the contact clipper.

    18 votes
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    0 comments  ·  Web Form  ·  Flag idea as inappropriate…  ·  Admin →
  3. Lead Capture form improvement

    The Lead Capture form makes things so much easier for us, it's definitely a very good perk Base has. But what bugs me a lot is that the form doesn't have an anti-spam feature like Google's Recaptcha. I know adding it could be a hassle for the dev team at Base, but something as simple as a math question would protect us from spam. Our WP Theme is Called Divi and their contact form doesn't have Recaptcha, but it creates a simple math question such as "3+17 = ?". That by itself protects us.

    Another thing with the Lead Capture…

    2 votes
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    1 comment  ·  Web Form  ·  Flag idea as inappropriate…  ·  Admin →
  4. Opt-In on Lead Capture Form

    GDPR is coming (May 2018) and multi-national companies will be required to track explicit agreement to the Terms of Service and Privacy Policy, e.g. when clicking on Submit for a Contact Us form. This suggestion is for Base to add to the Lead Capture form:

    * Checkbox for Opt-In
    * HTML to use for the prompt which can have URLs for the Terms of Service and Privacy Shield
    * These options are just like the field level choices you already offer

    GDPR will require that the explicit gesture be recorded (clicking on the Submit button), and the date and time…

    2 votes
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    0 comments  ·  Web Form  ·  Flag idea as inappropriate…  ·  Admin →
  5. Add a web form or survey option to send out to contacts.

    I would like to be able to send a webform, survey, or questionnaire to various contacts.

    1 vote
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    0 comments  ·  Web Form  ·  Flag idea as inappropriate…  ·  Admin →
  6. Lead Entry

    When entering information on the lead, you need to enable the reverse lookup based on the Zip Code alone. So, instead of entering City, then Zip Code, if someone just enters Zip Code, then it will populate the city and state automatically yet still allowing for the user to override the pre-populated fields.

    Otherwise, you need to rearrange the form to follow a City -> State -> Zipcode entry because I want to be able to type City [tab] State [tab] Zipcode.

    This would be very helpful. It would cut down on keystroke errors and effectively help with spelling of…

    1 vote
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    0 comments  ·  Web Form  ·  Flag idea as inappropriate…  ·  Admin →
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