Base Ideas

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  1. True 2-way sync with Google Contacts

    Currently when you add a contact in Base, it syncs to Google Contacts, but then subsequently will NOT sync future changes to Google Contacts. Any edits to the contact need to be made in Google for them to appear in Base.

    I propose that a true 2-way sync would be implemented, where the user could choose which app would "win" in case of a conflict, i.e. "Google wins" or "Base wins".

    657 votes
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      38 comments  ·  Contacts  ·  Flag idea as inappropriate…  ·  Admin →

      Hello everyone! Thanks for all of your feedback. A two-way sync with Google Contacts is very much currently under consideration, but just to give you a heads up, this is not something that will be happening in the near future. Stay tuned here for further updates – we’ll let you know as soon as something’s in the works!

    • Allow us to assign or add a person to multiple companies.

      It would be very helpful for our business to have the ability to assign person(s) to more than one company. I work with several people that work for multiple companies. I only want to add them into Base once, but have the ability to assign them to multiple companies that they are representing.

      579 votes
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        42 comments  ·  Contacts  ·  Flag idea as inappropriate…  ·  Admin →
      • Social Media Profiles of contact

        for each contact, the system should get social media profiles and update the contact card automatically like Nimble

        390 votes
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          22 comments  ·  Contacts  ·  Flag idea as inappropriate…  ·  Admin →
        • Relationship linking - link contacts to build networks

          Any CRM should allow you to link people/contacts. For example, your client Mr X was referred by Mr Y and is also advised by Mr A in another capacity. This should also be reportabel.

          65 votes
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            7 comments  ·  Contacts  ·  Flag idea as inappropriate…  ·  Admin →
          • Country Default

            Allow me to pick from a list of countries that I want to use. A majority of users are single country, and there should be a default.

            34 votes
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              3 comments  ·  Contacts  ·  Flag idea as inappropriate…  ·  Admin →
            • Call list

              Call List on Mobile device. Having the same "call list" functionality on my iPhone would be a great use of my time while traveling. Waiting at airports for my next flight would never be the same. The more calls I make, the more business I generate. I can think of many times when Im out sitting and waiting that I could make use of this time.

              25 votes
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                2 comments  ·  Contacts  ·  Flag idea as inappropriate…  ·  Admin →
              • Link contacts

                A way to link a person to another contact - say husband and wife with different names or link a contact to a company so you can look at as the person or listed under the company.

                23 votes
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                  2 comments  ·  Contacts  ·  Flag idea as inappropriate…  ·  Admin →
                • Automatic contact mergers

                  Please, make it possible to merge contacts automatic (using one button) just to make rid of duplicate contacts. Now We need to marge contact by contact

                  22 votes
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                    1 comment  ·  Contacts  ·  Flag idea as inappropriate…  ·  Admin →
                  • Pin notes to top

                    Having the ability to pin notes to the top would be fantastic - so that the sales team don't miss crucial information before picking up the phone or sending an email. It's also a great place to summarise the details of their last/current deal so that servicing/renewing contracts is easier at a glance.

                    20 votes
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                      0 comments  ·  Contacts  ·  Flag idea as inappropriate…  ·  Admin →
                    • Associate Contact Note with a Specific Deal

                      Need Ability to have a note created with contact associate with a SPECIFIC deal and appear in that particular deal.

                      Currently, for a contact who is involved in multiple deals I have two options:
                      1. duplicate the note if I want to see every interaction with everyone involved under the deal.
                      2. see the note for the contact on all deals he/she is involved in - even on deals that are not related to the note at all.

                      19 votes
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                        0 comments  ·  Contacts  ·  Flag idea as inappropriate…  ·  Admin →
                      • Multiple email addresses per contact should sync to Google Contacts

                        Adding multiple emails per contact needs to be implemented in a way that is both intuitiveand syncs with Google contacts.

                        The current implimention of using custom fields seems to fail on a number of points. Extra email addresses don't sunc to google. Mail addressed to the other addresses is not added to the contact.

                        This really is a major issue for us in wanting to use Base as the source of all business contact data.

                        19 votes
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                          3 comments  ·  Contacts  ·  Flag idea as inappropriate…  ·  Admin →
                          Rafal Ociepa responded

                          Thanks for posting!

                          While the Google Contacts Integration currently supports the main email address for each contact, you can use email-type custom fields to add multiple email addresses per each contact or lead. These are recognized in the same way as the main address – you can send emails to them, and messages from those addresses will be visible on the contact’s page.

                          I hope this helps!

                          Best regards,

                        • Allow team to tag other team members in the notes using an @ - similar to Slack and other apps.

                          When commenting on a contact it would be good to notify other team members by tagging them using an @ symbol, rather than adding a task for them to read the notes on a contact.

                          16 votes
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                            0 comments  ·  Contacts  ·  Flag idea as inappropriate…  ·  Admin →
                          • Automatically find and merge duplicate contacts

                            PLEASE add a function that automatically finds very similar contacts and merges them. With over 4000 contacts I don't have time to do each one manually.

                            16 votes
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                              2 comments  ·  Contacts  ·  Flag idea as inappropriate…  ·  Admin →
                            • you MUST add a group edit for marking contacts as PRIVATE

                              I have about 3,000 contacts I just imported from my phone address book. About 800 of them are PRIVATE contacts. Rather than marking each one as PRIVATE using the "Edit Contact" button and then checking the checkbox to mark them as "private", (which will require about 5 clicks per contact, plus a reentry of the group search each time I complete a checkbox and save), which will require about 4,000 "manual clicks" for me to alter the 800 files...

                              I would much rather prefer to mark my contacts in a list one time, and then simply click on a "make…

                              15 votes
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                                2 comments  ·  Contacts  ·  Flag idea as inappropriate…  ·  Admin →
                              • Prioritize contacts using colors

                                Being able to prioritize contacts using different colors to denote importance would be very useful!

                                14 votes
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                                  3 comments  ·  Contacts  ·  Flag idea as inappropriate…  ·  Admin →
                                • Related company (or multiple relations between persons and company)

                                  I sell display advertising: the are media agency ("company") planning the media purchases of clients ("company") through persons (employee) so it would be important to keep everything together.

                                  There are also brand owned by a group, with many digital media manager but just one media agency...

                                  13 votes
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                                    1 comment  ·  Contacts  ·  Flag idea as inappropriate…  ·  Admin →
                                  • Smartlist tagging

                                    Hello,

                                    Smart lists are great, but I want to be able to select and tag contacts from the SmartLists - just like on leads.

                                    So I can filter - 'Emailed Viewed' and put them into a group like "LEADS WHO HAVE READ EMAILS"

                                    Many Thanks,
                                    Stephen

                                    7 votes
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                                      1 comment  ·  Contacts  ·  Flag idea as inappropriate…  ·  Admin →
                                    • Work history

                                      If you are using base for a long time, you probably noticed that people change companies. It would be great to handle such a change in base in a greaceful way.

                                      Most of my contacts switch from one company to other and still are my clients. Rarely people switch industry.

                                      I would like to mark, that from now on, person A does not work for X cork, but for Y corp. All the communication logged in base should be preserved.

                                      7 votes
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                                        2 comments  ·  Contacts  ·  Flag idea as inappropriate…  ·  Admin →
                                      • Updating Address

                                        When I update a physical address in a company profile, I should be given the option to have it update all contacts associated with that company.

                                        7 votes
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                                          0 comments  ·  Contacts  ·  Flag idea as inappropriate…  ·  Admin →
                                        • Stop adding fields when contacts are merged.

                                          When merging contacts, it creates extra fields if the information doesn't match. A note in the contact should be sufficient. Merging contacts should not create extra fields.

                                          7 votes
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                                            0 comments  ·  Contacts  ·  Flag idea as inappropriate…  ·  Admin →
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