Zendesk Sell Ideas

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  1. Provide visual feedback when you click 'Send Email'

    Hey guys,

    There's a lag between when I click 'Send Email' and when I get confirmation it is sent. Naturally I'm inclined to click the button again during the lag, but then I worry it might send it twice or cause an error. The whole experience is subtly unsettling.

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    0 comments  ·  Interface improvement  ·  Flag idea as inappropriate…  ·  Admin →
    completed  ·  Rafal Ociepa responded

    Hi Jordan,
    I just wanted to let you know we’ve made it impossible to click the Send button twice.
    Hope this helps, and thanks for the feedback!
    Best,
    Raf

  2. tags selectable

    Sure would be nice to not misspell or use upper vs. lowercase letters and accidentally create a whole new tag. Is there a way to select existing tags from a list?

    1 vote
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    completed  ·  0 comments  ·  Interface improvement  ·  Flag idea as inappropriate…  ·  Admin →
  3. Send an email notification for tasks to the person the task is assigned to.

    Send an email notification for tasks to the person the task is assigned to.

    1 vote
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    completed  ·  0 comments  ·  Interface improvement  ·  Flag idea as inappropriate…  ·  Admin →
  4. deals screen

    when i go on DEALS, would be great if it keeps memory of my preferences about the STAGE VIEW or ACTIVE DEALS VIEW

    1 vote
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    completed  ·  0 comments  ·  Interface improvement  ·  Flag idea as inappropriate…  ·  Admin →
  5. 1 vote
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    0 comments  ·  Interface improvement  ·  Flag idea as inappropriate…  ·  Admin →
  6. Need to be able to add a task from the deal screen

    Need to be able to add a task from the deal screen so you don't have to first go to tasks and then assosiate with a contact.

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    0 comments  ·  Interface improvement  ·  Flag idea as inappropriate…  ·  Admin →
    completed  ·  Rafal Ociepa responded

    Hi Tyler,

    Thanks for your feedback. I’m happy to say that’s already possible – on a deal’s page, you can add a task by clicking the “+” button in the Tasks section of the right-hand column:http://take.ms/IAPCzP.

    Best wishes,
    Raf

  7. Task update area website version and android mobile/tablet application...Oh and Iphone.

    Small idea that I think will work big. Instead of having a task disappear from the pool of tasks to do. Have it simply crossed out with a line after its been deemed completed & have the option for the user to delete from that pool viewing area.

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    completed  ·  0 comments  ·  Interface improvement  ·  Flag idea as inappropriate…  ·  Admin →
  8. Quickly send e-mails from deals listing

    I work on deals by communicating with contacts and this is a CORE principle of work.

    That is why I need an easy to use functionality to be able to look at a deal (stage or active deals view) and click on e-mail (or phone) of the contact assigned to this deal.

    Currently you don't enable this from DEALs (btw: you enable this in lead and contact view).

    Instead you show TASKs related to this deal. But function of tasks is more or less just to remind me (or a coworker) for things to do latter (call someone, do something,…

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    completed  ·  0 comments  ·  Interface improvement  ·  Flag idea as inappropriate…  ·  Admin →
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