Zendesk Sell Ideas

Help us make Base better. Share your thoughts, ideas, and feature requests with us.

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  1. employee control

    Hey Guys,

    I own a small design shop in SF. Myself and the BD person are responsible for using Base and not all the other folks that work here.

    I think it would be great if there was a way to block certain users from using/seeing what's in Base.

    Thanks,

    4 votes
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    0 comments  ·  Interface improvement  ·  Flag idea as inappropriate…  ·  Admin →
    completed  ·  Rafal Ociepa responded

    Hi,
    There are several access levels, including No Access, with further enhancements coming down the road.
    Thanks.

  2. Offer removing your branding from my paid version.

    As a long time business owner & marketer, I am wondering why there is no option to remove BASE' branding given anyone in my industry would frown upon 3rd party tagging with our sensitive client relationships?

    Thank You,

    L. A. Williams
    LAWFCA GALLERY . ONLINE
    1.702.712.2873

    12 votes
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    4 comments  ·  Integrations  ·  Flag idea as inappropriate…  ·  Admin →
    completed  ·  Szymon responded

    You can now remove Base branding in paid versions. You can do more plan details on your account under SETTINGS => PRICING or visit our Help Center to get more information about our pricing structure http://goo.gl/BEKk5

  3. Add a cheaper plan

    I think you should add another cheaper plan.
    The jump from free account to $29 is too big and I'm sure people will pay easily something like $10 for less deals.
    Once they will reach more deals they will probably upgrade to the $29 after they got used to the system.
    anyway great product!

    1 vote
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    completed  ·  1 comment  ·  Flag idea as inappropriate…  ·  Admin →
  4. Thai Baht Currency Format

    I need thai baht currency format in Base.

    3 votes
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    completed  ·  0 comments  ·  CRM related ideas  ·  Flag idea as inappropriate…  ·  Admin →
  5. Multi-language web forms

    Hi,

    We are have a number of local language versions of our website, namely English, Russian and Chinese. We will soon be having Thai and Vietnamese versions.

    It would be great to have more local language versions of the web form to capture leads.

    Are you planning more languages which can be used to create the web form?

    Thanks

    Will Hawkins

    7 votes
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    completed  ·  0 comments  ·  Web Form  ·  Flag idea as inappropriate…  ·  Admin →
  6. Export custom fields

    Ability to export custom fields as well as tags.

    16 votes
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    completed  ·  0 comments  ·  Export  ·  Flag idea as inappropriate…  ·  Admin →
  7. CSV export

    Please change a codepage to UTF-8 while exporting CSV (contacts)
    Russian language is broken, I'm sure that there are problems with all non-latin characters.

    23 votes
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    completed  ·  3 comments  ·  Export  ·  Flag idea as inappropriate…  ·  Admin →
  8. Ability to create leads for my team, not only for myself

    I´m managing lots of outside leads from different sources (web, journal, etc). I must create and control those leads inside BASE. When creating a SALE, i can only create a opportunity for myself (as far as i could get). I would be awesome for me to create opportunities for my other team members.

    5 votes
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    1 comment  ·  CRM related ideas  ·  Flag idea as inappropriate…  ·  Admin →
    completed  ·  Szymon responded

    After a deal is added you can change it’s ownership status. Please click on details of that deal and on the right side of the screen click ‘owner’ field. You will see a drop down menu with names of your team members. Please note that in order to achieve that you have to be admin on your Base account .

  9. Include attachments in emails

    I'd like for the emails I BCC to my dropbox to include the attachments. I often send an SOW or proposal doc to a prospect/client and I'd like to be able to reference that in the contact info.

    65 votes
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    completed  ·  2 comments  ·  Email  ·  Flag idea as inappropriate…  ·  Admin →
  10. Change owner of a contact

    Ability to change the owner of a contact

    134 votes
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    17 comments  ·  Contacts  ·  Flag idea as inappropriate…  ·  Admin →
  11. Change the date of a deal for more accurate reports

    Being able to change the date of a deal so that it is counted during the correct period when a report is generated.

    72 votes
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    completed  ·  8 comments  ·  Reports  ·  Flag idea as inappropriate…  ·  Admin →
  12. Integration with google calendar?

    Havo you plans to integrate base to google calendar?

    17 votes
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    completed  ·  4 comments  ·  Appointments  ·  Flag idea as inappropriate…  ·  Admin →
  13. Delete multiple contacts

    Suggested Idea:
    Select multiple contacts and delete multiple at once.

    Current issue:
    Under contacts there does not seem to be an option to delete multiple contacts at once.
    The only way I have been able to find to delete a contact is by drilling down into the contact themself and clicking the delete button.

    3 votes
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    1 comment  ·  Interface improvement  ·  Flag idea as inappropriate…  ·  Admin →
  14. Merging contacts

    When importing from different sources I find I have multiple entries for the same contacts. I would like to have a possibility to merge contacts in Base

    84 votes
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    completed  ·  14 comments  ·  Contacts  ·  Flag idea as inappropriate…  ·  Admin →
  15. Ability to store standardised emails

    When adding contacts or leads it is very useful to be able to quickly email the lead with any standardised content. Thanks.

    431 votes
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    36 comments  ·  Email  ·  Flag idea as inappropriate…  ·  Admin →
    completed  ·  Rafal Ociepa responded

    Hi,

    I’m happy to let you know that email templates, along with merge tags, are now available in Base!
    You can check our blog (blog.getbase.com/new-feature-email-templates-and-merge-tags-now-available) for details about the feature.
    Thanks for your feedback!

    Best regards,

  16. Add more fields for phone numbers in iPhone and Web

    Add more options for phone numbers (Fax, Work, Home)

    4 votes
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    completed  ·  1 comment  ·  Interface improvement  ·  Flag idea as inappropriate…  ·  Admin →
  17. Forward emails to Base using Google Apps

    Send an email straight into Base from Google by clicking a button "add message to deal" in the Google App

    90 votes
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    4 comments  ·  Email  ·  Flag idea as inappropriate…  ·  Admin →

    Today we released an update for the Base Google App. It now includes a button that forwards emails to your Base account. You can learn more about this update here: https://getbase.com/blog/base-for-google-apps-update

    I’d like to thank everyone who took the time to vote and provide feedback for this feature. I hope you enjoy the new Google App. Please do not forget to rate the app if you find it helpful.

    Thanks,
    Josh

  18. Creating a Mac App that can sync trough internet and internal network

    Creating a Mac App that can sync trough internet and internal network something like self hosted

    1 vote
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    completed  ·  0 comments  ·  Flag idea as inappropriate…  ·  Admin →
  19. Sync with iPhone Contacts

    It would be nice to sync with iPhone and not have to import a CSV file

    1 vote
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    completed  ·  0 comments  ·  Flag idea as inappropriate…  ·  Admin →
  20. Associate Contact note with deal

    Need Ability to have a note created with contact associate with and deal and appear in deal. Currently you have to duplicate the note if you want to see every interaction with everyone involved under the deal.

    54 votes
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    4 comments  ·  Contacts  ·  Flag idea as inappropriate…  ·  Admin →
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