Zendesk Sell Ideas

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  1. Call list

    Call List on Mobile device. Having the same "call list" functionality on my iPhone would be a great use of my time while traveling. Waiting at airports for my next flight would never be the same. The more calls I make, the more business I generate. I can think of many times when Im out sitting and waiting that I could make use of this time.

    25 votes
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    2 comments  ·  Contacts  ·  Flag idea as inappropriate…  ·  Admin →
  2. Automatically find and merge duplicate contacts

    PLEASE add a function that automatically finds very similar contacts and merges them. With over 4000 contacts I don't have time to do each one manually.

    16 votes
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    2 comments  ·  Contacts  ·  Flag idea as inappropriate…  ·  Admin →
  3. Prioritize contacts using colors

    Being able to prioritize contacts using different colors to denote importance would be very useful!

    14 votes
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    3 comments  ·  Contacts  ·  Flag idea as inappropriate…  ·  Admin →
  4. Relationship linking - link contacts to build networks

    Any CRM should allow you to link people/contacts. For example, your client Mr X was referred by Mr Y and is also advised by Mr A in another capacity. This should also be reportabel.

    71 votes
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    8 comments  ·  Contacts  ·  Flag idea as inappropriate…  ·  Admin →
  5. Social Media Profiles of contact

    for each contact, the system should get social media profiles and update the contact card automatically like Nimble

    395 votes
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    22 comments  ·  Contacts  ·  Flag idea as inappropriate…  ·  Admin →
  6. Link contacts

    A way to link a person to another contact - say husband and wife with different names or link a contact to a company so you can look at as the person or listed under the company.

    28 votes
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    2 comments  ·  Contacts  ·  Flag idea as inappropriate…  ·  Admin →
  7. Related company (or multiple relations between persons and company)

    I sell display advertising: the are media agency ("company") planning the media purchases of clients ("company") through persons (employee) so it would be important to keep everything together.

    There are also brand owned by a group, with many digital media manager but just one media agency...

    13 votes
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    1 comment  ·  Contacts  ·  Flag idea as inappropriate…  ·  Admin →
  8. True 2-way sync with Google Contacts

    Currently when you add a contact in Base, it syncs to Google Contacts, but then subsequently will NOT sync future changes to Google Contacts. Any edits to the contact need to be made in Google for them to appear in Base.

    I propose that a true 2-way sync would be implemented, where the user could choose which app would "win" in case of a conflict, i.e. "Google wins" or "Base wins".

    663 votes
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    38 comments  ·  Contacts  ·  Flag idea as inappropriate…  ·  Admin →

    Hello everyone! Thanks for all of your feedback. A two-way sync with Google Contacts is very much currently under consideration, but just to give you a heads up, this is not something that will be happening in the near future. Stay tuned here for further updates – we’ll let you know as soon as something’s in the works!

  9. you MUST add a group edit for marking contacts as PRIVATE

    I have about 3,000 contacts I just imported from my phone address book. About 800 of them are PRIVATE contacts. Rather than marking each one as PRIVATE using the "Edit Contact" button and then checking the checkbox to mark them as "private", (which will require about 5 clicks per contact, plus a reentry of the group search each time I complete a checkbox and save), which will require about 4,000 "manual clicks" for me to alter the 800 files...

    I would much rather prefer to mark my contacts in a list one time, and then simply click on a "make…

    15 votes
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    2 comments  ·  Contacts  ·  Flag idea as inappropriate…  ·  Admin →
  10. Allow us to assign or add a person to multiple companies.

    It would be very helpful for our business to have the ability to assign person(s) to more than one company. I work with several people that work for multiple companies. I only want to add them into Base once, but have the ability to assign them to multiple companies that they are representing.

    605 votes
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    43 comments  ·  Contacts  ·  Flag idea as inappropriate…  ·  Admin →
  11. Automatic contact mergers

    Please, make it possible to merge contacts automatic (using one button) just to make rid of duplicate contacts. Now We need to marge contact by contact

    22 votes
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    1 comment  ·  Contacts  ·  Flag idea as inappropriate…  ·  Admin →
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