Base Ideas

Help us make Base better. Share your thoughts, ideas, and feature requests with us.

How can we improve Base?

You've used all your votes and won't be able to post a new idea, but you can still search and comment on existing ideas.

There are two ways to get more votes:

  • When an admin closes an idea you've voted on, you'll get your votes back from that idea.
  • You can remove your votes from an open idea you support.
  • To see ideas you have already voted on, select the "My feedback" filter and select "My open ideas".
(thinking…)

Enter your idea and we'll search to see if someone has already suggested it.

If a similar idea already exists, you can support and comment on it.

If it doesn't exist, you can post your idea so others can support it.

Enter your idea and we'll search to see if someone has already suggested it.

  • Hot ideas
  • Top ideas
  • New ideas
  • My feedback
  1. Send Emails From Different Email Addresses in Base

    The ability to switch between different email addresses when you send an email from Base.

    862 votes
    Vote
    Sign in
    Check!
    (thinking…)
    Reset
    or sign in with
    • facebook
    • google
      Password icon
      Signed in as (Sign out)
      You have left! (?) (thinking…)
      120 comments  ·  Email  ·  Flag idea as inappropriate…  ·  Admin →
    • Scheduled email sending

      In addition to being able to send an email right now, one could set a date and time when it should be sent. This allows for multiple use cases:
      - hide the actual time I wrote it (i.e. Mon 3:05am) since it looks better as 8:30am :)
      - emphasize the effect by trying to hit a certain time (i.e. when the person comes to office, after lunch, ...)
      - allow making a 'template' (i.e. scheduling without delivery date); so I can draft the email and finish later

      There should be a list of pending emails, and ability to go and…

      732 votes
      Vote
      Sign in
      Check!
      (thinking…)
      Reset
      or sign in with
      • facebook
      • google
        Password icon
        Signed in as (Sign out)
        You have left! (?) (thinking…)
        43 comments  ·  Email  ·  Flag idea as inappropriate…  ·  Admin →
      • HTML Signature

        I would like to be able to use HTML email signature

        359 votes
        Vote
        Sign in
        Check!
        (thinking…)
        Reset
        or sign in with
        • facebook
        • google
          Password icon
          Signed in as (Sign out)
          You have left! (?) (thinking…)
          under review  ·  35 comments  ·  Email  ·  Flag idea as inappropriate…  ·  Admin →
        • Email Automation

          Email automation for everything. Set it and forget it automation for followups, reminders anything. You cant remember everything and it would be great to have this feature made a top priority.

          213 votes
          Vote
          Sign in
          Check!
          (thinking…)
          Reset
          or sign in with
          • facebook
          • google
            Password icon
            Signed in as (Sign out)
            You have left! (?) (thinking…)
            15 comments  ·  Email  ·  Flag idea as inappropriate…  ·  Admin →
          • Mail Merge to create printed letters to customers

            If I type a template letter and wish to merge it with say 500
            customer/contact details.Then print the letters and mail them.

            187 votes
            Vote
            Sign in
            Check!
            (thinking…)
            Reset
            or sign in with
            • facebook
            • google
              Password icon
              Signed in as (Sign out)
              You have left! (?) (thinking…)
              24 comments  ·  Email  ·  Flag idea as inappropriate…  ·  Admin →
            • Drip campaign

              Hi Guys,

              It would be cool if you can send and email and set up a follow up email a few days later if you don't get a reply. Also, something I have been having problems with is figuring out a way to see who i've emailed just from the lead section without having to click and check on each lead. I guess you can throw them to "working", but still it would be better if you can see how many emails you have sent them by just hovering over the lead name.

              Also, the only thing I like about…

              179 votes
              Vote
              Sign in
              Check!
              (thinking…)
              Reset
              or sign in with
              • facebook
              • google
                Password icon
                Signed in as (Sign out)
                You have left! (?) (thinking…)
                4 comments  ·  Email  ·  Flag idea as inappropriate…  ·  Admin →
              • Conversation threading (Email Dropbox)

                It would be really nice to have email threads (just like we have on Gmail) for all forwarded/BCCed messages. Today, the last email activity contains all the conversation history (assuming we don't clear the quoted content when replying an email), making all other email activities useless.

                74 votes
                Vote
                Sign in
                Check!
                (thinking…)
                Reset
                or sign in with
                • facebook
                • google
                  Password icon
                  Signed in as (Sign out)
                  You have left! (?) (thinking…)
                  0 comments  ·  Email  ·  Flag idea as inappropriate…  ·  Admin →
                • Automatically attach contacts to companies if e-mail domain matches

                  I've already set up a company's info with the website specified, e.g. company.com. Now if I receive e-mail from a new person that has a name@company.com e-mail after I add the person as a contact from under Untracked e-mails I'd like to see the contact automatically attached to the company, since the person is obviously an employee of the company.

                  This should of course just be a default that might not be correct all the time (and should only work for already saved companies) but would save some time.

                  41 votes
                  Vote
                  Sign in
                  Check!
                  (thinking…)
                  Reset
                  or sign in with
                  • facebook
                  • google
                    Password icon
                    Signed in as (Sign out)
                    You have left! (?) (thinking…)
                    1 comment  ·  Email  ·  Flag idea as inappropriate…  ·  Admin →
                  • Centralized place to create email templates for team

                    Right now each email template is made within a lead/deal/contact card and the template can only be accessed by the user. It would be great if an admin had a centralized place to create templates and share them with the whole team.

                    40 votes
                    Vote
                    Sign in
                    Check!
                    (thinking…)
                    Reset
                    or sign in with
                    • facebook
                    • google
                      Password icon
                      Signed in as (Sign out)
                      You have left! (?) (thinking…)
                      2 comments  ·  Email  ·  Flag idea as inappropriate…  ·  Admin →
                    • Email Template Folders

                      Overall it would be nice to have a better interface for coordinating template emails amongst the team. I should be able to share my template emails with all team members. I also should be able to organize my email templates in folders so that I don't have a list of 25 email templates.

                      38 votes
                      Vote
                      Sign in
                      Check!
                      (thinking…)
                      Reset
                      or sign in with
                      • facebook
                      • google
                        Password icon
                        Signed in as (Sign out)
                        You have left! (?) (thinking…)
                        6 comments  ·  Email  ·  Flag idea as inappropriate…  ·  Admin →
                      • Add BCC to mailto: link on Base Deal Pages

                        If I click an email address while on a deal page (e.g. https://app.futuresimple.com/sales/deals/XXXXX) I believe it is safe to assume the email I am sending is about this deal.

                        So, if I click Jane Doe's email address in the associated context box at the top right I believe the mailto: link should include the bcc address for this deal as well.

                        The mailto which currently looks like this:

                        mailto:jane@doe.com

                        Would therefore look like this:

                        mailto:jane@doe.com?bcc=dropbox@XXXXX.deals.futuresimple.com

                        This small HTML change would make the work flow of sending email related to deals much more fluid.

                        32 votes
                        Vote
                        Sign in
                        Check!
                        (thinking…)
                        Reset
                        or sign in with
                        • facebook
                        • google
                          Password icon
                          Signed in as (Sign out)
                          You have left! (?) (thinking…)
                          3 comments  ·  Email  ·  Flag idea as inappropriate…  ·  Admin →
                        • smart list

                          Allow the option to link "communication" with a Smart List....so when you pull a report and notice that x number of prospects haven't opened your email, you can click a checkbox next to those prospects which will give the option to email them (like you can do in a lead list).
                          Currently you have to write down their names and individually search for them - it's an unnecessary extra step.

                          31 votes
                          Vote
                          Sign in
                          Check!
                          (thinking…)
                          Reset
                          or sign in with
                          • facebook
                          • google
                            Password icon
                            Signed in as (Sign out)
                            You have left! (?) (thinking…)
                            0 comments  ·  Email  ·  Flag idea as inappropriate…  ·  Admin →

                            Hello, let me know if below solution works for you:
                            - go to smart list
                            - add “Views of Last Email” column
                            - filter that column to see prospects with 0 views
                            - select relevant prospects you want to follow up with
                            - click email icon
                            - mass email them

                            Hope that helps

                          • Activity Should reflect all activity

                            I really enjoy the email dropbox feature but I would like it to populate in the activity stream.

                            21 votes
                            Vote
                            Sign in
                            Check!
                            (thinking…)
                            Reset
                            or sign in with
                            • facebook
                            • google
                              Password icon
                              Signed in as (Sign out)
                              You have left! (?) (thinking…)
                              2 comments  ·  Email  ·  Flag idea as inappropriate…  ·  Admin →
                            • Connect the integration with MailChimp to leads,

                              I collect a large number of business cars from trade shows etc. I would like to email them in mass via Mailchimp but i can only do so if I convert them as contacts. Integrate MailChimp to leads please

                              20 votes
                              Vote
                              Sign in
                              Check!
                              (thinking…)
                              Reset
                              or sign in with
                              • facebook
                              • google
                                Password icon
                                Signed in as (Sign out)
                                You have left! (?) (thinking…)
                                4 comments  ·  Email  ·  Flag idea as inappropriate…  ·  Admin →
                              • Sent Email Views by Viewer

                                I like the ability to see if someone has viewed an email I sent them. However, I often send a document to a customer and their adviser, but am not able to see which one of them (or if both) opened the email. Seeing who specifically opened and viewed an email would be helpful.

                                20 votes
                                Vote
                                Sign in
                                Check!
                                (thinking…)
                                Reset
                                or sign in with
                                • facebook
                                • google
                                  Password icon
                                  Signed in as (Sign out)
                                  You have left! (?) (thinking…)
                                  0 comments  ·  Email  ·  Flag idea as inappropriate…  ·  Admin →
                                • Real HTML Email Editor

                                  I see the oringial request for this was marked as "completed," even though editing the HTML of an email is still not possible. (Only a few buttons were added). What I and many other commenters on similar requests were looking for was being able to edit the source HTML, so we can design our emails. I'm not looking for an integration with another service, but simply to have the option to edit the HTML of our emails and email templates. Thanks!

                                  19 votes
                                  Vote
                                  Sign in
                                  Check!
                                  (thinking…)
                                  Reset
                                  or sign in with
                                  • facebook
                                  • google
                                    Password icon
                                    Signed in as (Sign out)
                                    You have left! (?) (thinking…)
                                    1 comment  ·  Email  ·  Flag idea as inappropriate…  ·  Admin →
                                  • Support for POP3 Email Automation

                                    I'd love to test your service but we need support for POP3 email automation in order for us to use it.

                                    18 votes
                                    Vote
                                    Sign in
                                    Check!
                                    (thinking…)
                                    Reset
                                    or sign in with
                                    • facebook
                                    • google
                                      Password icon
                                      Signed in as (Sign out)
                                      You have left! (?) (thinking…)
                                      4 comments  ·  Email  ·  Flag idea as inappropriate…  ·  Admin →
                                    • Merge Tags { } for Deal level custom fields in Bulk Email Templates

                                      It's only possible to include custom fields from the contact level in email templates. Please extend the merge tag functionality to include custom fields at the Deal level.

                                      16 votes
                                      Vote
                                      Sign in
                                      Check!
                                      (thinking…)
                                      Reset
                                      or sign in with
                                      • facebook
                                      • google
                                        Password icon
                                        Signed in as (Sign out)
                                        You have left! (?) (thinking…)
                                        2 comments  ·  Email  ·  Flag idea as inappropriate…  ·  Admin →
                                      • One email dropbox address ( rather then a different one for each deal)

                                        a generic email dropbox address to add notes : I'm always on the go. And i use base mainly on my mobile rather then a proper PC. I do need to add many emails to the deals on the go from my mobile. But its impossible for me to keep track of all the specific email addresses for each separate deal.
                                        So would be great if I had one "incoming dropbox" email address that I can forward emails, notes.
                                        Then when I have the time, I can sort that inbox. I can move emails to relevant deals.

                                        15 votes
                                        Vote
                                        Sign in
                                        Check!
                                        (thinking…)
                                        Reset
                                        or sign in with
                                        • facebook
                                        • google
                                          Password icon
                                          Signed in as (Sign out)
                                          You have left! (?) (thinking…)
                                          4 comments  ·  Email  ·  Flag idea as inappropriate…  ·  Admin →
                                        • email search

                                          We need the ability to sort intelligently by email.

                                          Email in Base is relatively useless for us since it does not provide us with any actionable information. You can sort by last activity date but that really doesn't help since it doesn't address the questions we actually care about (and is not only email).

                                          For example, was the last email received or sent? How long ago? Who did we send an email to between 7 and 14 days ago but they haven't responded. Who have we not talked to within 60 days and the last contact was more than 30…

                                          14 votes
                                          Vote
                                          Sign in
                                          Check!
                                          (thinking…)
                                          Reset
                                          or sign in with
                                          • facebook
                                          • google
                                            Password icon
                                            Signed in as (Sign out)
                                            You have left! (?) (thinking…)
                                            0 comments  ·  Email  ·  Flag idea as inappropriate…  ·  Admin →
                                          ← Previous 1 3 4 5
                                          • Don't see your idea?

                                          Feedback and Knowledge Base